Frequently Asked Questions
General
Are there any ongoing promotions or discounts available at the dealership?
Yes, there are always promotions available! Both Sales and Service specials are updated regularly to give you the best deal possible. View Sales Specials here and Service Specials here.
Where is the dealership located?
Doggett Ford South Loop is at 3440 S Loop West, Houston, TX 77025
What is the number and email address of the dealership?
You can reach our Sales or Service team at 346-560-7160. For email inquiries, please use the contact form(link to contact us page) to get in touch with us. Our General Manager may be reached at matt.stevens@doggettauto.com.
Sales
Can you list out the taxes and fees I’ll pay?
Taxes and Fees vary based on the registering State. In Texas, fees include Tax, title fee of $33, license and processing fee of $108.25, state inspection fee $15.25, pre-delivery inspection fee of $229, and documentation fee of $225. Any additional fees specific to finance or lease are not included in vehicle sale price shown on our website unless otherwise stated. Please consult one of our sales or finance professionals for full details on a specific vehicle.
What type of warranty is provided by the dealership?
Our dealership offers various warranties depending on the vehicle you purchase, including manufacturer warranties, extended warranties, and specific coverage for certain parts and services. For new vehicles, you’ll typically receive a comprehensive manufacturer’s warranty that covers most parts and labor for a specified period. For certified and pre-owned vehicles, warranty options can vary. We also offer the option to purchase extended warranties for added peace of mind. Please contact us directly for more detailed information about the warranty options available for your vehicle of interest.
Do you offer vehicle shipping services?
Yes, we offer vehicle shipping within the contiguous United States. A sales associate will be able to discuss possible options based on your location and vehicle.
What is the estimated delivery time for a vehicle that’s being shipped?
The estimated delivery time for your vehicle varies based on the distance, vehicle size, and transportation service. Please speak with a sales associate for further information.
How many people does an Explorer seat?
A Ford Explorer has a seating capacity of 6 to 7 passengers depending on the trim level.
How many people does an Expedition seat?
A Ford Expedition has a seating capacity of up to 8 passengers.
Finance
What financing options are available at the dealership?
Our Finance Managers specialize in matching the right bank/credit union to each buyer’s specific situation in order to get them the best options available. We work with an extensive list of banks and credit unions, most likely even yours.
Service
Can you help me understand what a diagnostic code means?
Car diagnostic codes, or OBD-II codes, are numerical and alphanumeric codes generated by your vehicle’s onboard diagnostics system. They serve as a language between your car and a diagnostic tool, making it easier for mechanics to identify issues. These codes can represent various aspects of your vehicle, including the engine, transmission, emissions system, and more. Understanding these codes is crucial for effective vehicle maintenance and repair.
When a problem arises in your car’s systems, the OBD-II system records the issue and generates a specific code, illuminating the corresponding warning light on your dashboard. While this is a great first step in identifying issues, you’ll need an OBD-II scanner to read and interpret the code fully.
What is the Service Manager’s phone number and name?
Our Service Manager is (fill in). However, you can reach our service department directly at 713-230-8368 for assistance.
How much does service cost?
Service costs vary based on the requested service or repair. Please click link or call a Doggett Service Advisor at
713-218-5999 or schedule service at https://www.doggettfordsouthloop.com/schedule-service/.
What types of repair services do you offer?
Our Ford certified technicians handle most service and maintenance needs from oil changes, alignments and brake jobs to engine repair in our shop. We even offer mobile service at no additional cost for most maintenance needs and recalls. For extensive rapairs, we have a Collision Center available, and for do-it-yourself customers we have an extensive parts department where you are welcome to purchase OEM and approved manufacturer parts.
